Privacy Policy

Effective Date: December 25, 2025

Company Name: Aenim Lifecare

Business Type: Proprietorship

State: Gujarat, India

Welcome to the Aenim Lifecare Order Management Application. This privacy policy explains how our internal order management application collects, uses, and protects your information.

Important Note: This is an internal business application designed exclusively for authorized sales personnel of Aenim Lifecare. It is not available to the general public.

1. Information We Collect

a. Information You Provide

Account Information: Email address, username, password, or login credentials.
Profile Details: Employee name, employee ID, contact number, and role/department information.
User-Generated Content: Orders, customer information, notes, and any other content you create or manage within the App.

b. Automatically Collected Information

Device Information: Device model, operating system, app version, IP address.
Location Data: Real-time location for calculating distance between sales personnel and customer locations. We collect precise GPS coordinates to help sales personnel reach customers efficiently.

c. Third-Party Data

Analytics Data: Through services such as Google Analytics for Firebase.

2. How We Use Your Information

Provide and maintain the App's functionality.
Personalize your experience, including customer recommendations and relevant content.
Communicate with you, including sending notifications and updates.
Improve app performance, troubleshoot issues, and enhance features.
Calculate distance between sales personnel and customer locations for efficient route planning.
Enforce our Terms of Service and protect against fraudulent activity.

3. How We Share Your Information

Service Providers: Hosting, analytics, push notifications, and customer support tools.
Legal Compliance: When required by law, court order, or to protect the rights and safety of Aenim Lifecare, our users, or others.
Business Transfers: If Aenim Lifecare is involved in a merger, acquisition, or sale of assets.

We do not sell your personal information.

4. Ads and Analytics

Aenim Lifecare uses third-party analytics services (e.g., Google Analytics for Firebase) that may collect data about your device and app usage to improve app performance and user experience.

We do not display advertisements in this internal business application.

5. Your Rights

Users in certain regions (including the European Economic Area, the United Kingdom, and California) may have additional privacy rights under local laws, such as the right to access, correct, delete, or restrict processing of their personal data. You may contact us to exercise these rights, and we will respond in accordance with applicable law.

Depending on your location, you may have the right to:

Access and request a copy of your data.
Request correction or deletion of your data.
Opt out of certain data processing activities.
Withdraw consent at any time (where applicable).

You can request account deletion and associated data removal by contacting your supervisor or our IT department at support@aenimlifecare.com.

6. Children's Privacy

Aenim Lifecare is available to authorized employees only and is primarily intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will delete it promptly.

7. Data Security

We use reasonable security measures to protect your data, including encryption and secure cloud hosting. However, no method of transmission or storage is 100% secure.

We retain personal data only as long as necessary to provide Aenim Lifecare services, fulfill legitimate business purposes, and comply with legal obligations. Users may request account deletion or data removal at any time by contacting us.

8. International Data Transfers

Your information may be stored and processed on servers outside your country of residence, including in India and other locations. By using Aenim Lifecare, you consent to these transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email, in-app notification, or through an updated "Effective Date" above.

10. Contact Us

Aenim Lifecare

State: Gujarat, India

Email: support@aenimlifecare.com

For technical support or privacy-related inquiries, please contact your supervisor or the IT department.